Susanna studied Design & Product management at the University of Applied Sciences. She has several years of experience as a consultant and designer in different areas, such as communication-, product- and service-design. She is an expert in design and creativity management with a particular focus on sustainable design, social innovation and the use of design research methods as a human-centred approach. Beside her part-time job at FH Salzburg and her design consultancy she has realized projects in Austria, Germany, Switzerland and Canada. Between 2012-2013 and again since 2017, Susanna has been working as a researcher and lecturer at the department of Design & Product Management at Salzburg University of Applied Sciences in the field of sustainable design & social innovation.